Terms

Terms of Service

Effective Date: December 30, 2025

Welcome to Quick N Mobile Inc. (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website (the “Site”), including any content, functionality, and services offered on or through the Site, as well as your purchase of products from us, such as mobility scooters, wheelchairs, and related accessories. By accessing or using the Site, placing an order, or otherwise engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

We are a Florida corporation, and these Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. You consent to the exclusive jurisdiction and venue of courts in Florida for any disputes arising from or relating to these Terms or your use of the Site.

1. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or services. We will notify you of material changes by posting the updated Terms on the Site and, where feasible, by emailing you at the address associated with your account at least 30 days before the changes take effect. Your continued use of the Site or services after such notice constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Use of the Site and Services

You must be at least 18 years old or the age of majority in your jurisdiction to use the Site or place an order. You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Site in any way that violates applicable federal, state, or local laws.
  • Engage in unauthorized access, interference, or disruption of the Site.
  • Transmit viruses, spam, or other harmful material.
  • Impersonate others or misrepresent your affiliation.

We reserve the right to terminate or suspend your access to the Site at any time for violations of these Terms, without notice or liability.

3. Product Information and Availability

We strive to provide accurate descriptions, images, and pricing for our products. However, we do not warrant that product descriptions, colors, or other content are error-free, complete, or current. Prices and availability are subject to change without notice. We reserve the right to correct errors, limit quantities, or refuse orders at our discretion, including after an order is placed. If we cannot fulfill an order, we will notify you and provide a full refund.

4. Orders and Payment

By placing an order, you represent that you are authorized to use the payment method provided. We accept major credit cards, PayPal, and other methods as indicated at checkout. Payment is processed at the time of order, and all charges are in U.S. dollars. You are responsible for all applicable taxes, shipping, and handling fees.

We may cancel or refuse orders if we suspect fraud, unauthorized activity, or violations of these Terms. Title and risk of loss pass to you upon delivery to the carrier.

5. Shipping and Delivery

We ship products within the United States. Shipping times are estimates and not guaranteed. Delays may occur due to weather, carrier issues, or other factors beyond our control. We are not liable for any delays or additional costs. For international orders (if available), you are responsible for customs duties, taxes, and compliance with import laws.

6. Returns and Refunds

We want you to be satisfied with your purchase. Returns are accepted within 15 days of delivery for most items, subject to the conditions below. All returns must be initiated by contacting us at [resolutions@quicknmobile.com] or by text to ‪(321) 300-3240‬ for a Return Merchandise Authorization (RMA).

Eligibility:

  • Products must be unused, in original packaging, and in resalable condition (no signs of wear, damage, or outdoor use).
  • Custom, sanitary, or personalized items (e.g., certain cushions or accessories) are non-returnable.
  • Mobility devices tested indoors only may be eligible; evidence of outdoor use will disqualify the return.

Process:

  1. Contact us within 7 days of delivery to request an RMA.
  2. Ship the item back to us at your expense (unless due to our error).
  3. Upon receipt and inspection, we will process your refund.

Fees:

To cover processing and restocking costs, we charge a reasonable restocking fee of up to 30% of the product price for eligible returns (not applicable to defective items). An administrative fee of $50 may apply for handling. These fees will be deducted from your refund. Refunds are issued to the original payment method within 10 business days of approval.

We do not offer exchanges; please return and reorder if needed. For defective products, see our Warranty section below.

Note: These policies comply with applicable consumer protection laws. In states with specific return requirements (e.g., extended windows or no-fee mandates), we will honor the stricter standard.

7. Cancellations

Orders may be canceled without charge within 24 hours of placement. After that, cancellations are subject to a 10% fee if the order has not shipped. Once shipped, cancellations are treated as returns (see above).

8. Warranties

We provide a limited manufacturer’s warranty on our medical mobility products:

  • Frames: 2 years.
  • Electronics and batteries: 9 months.
  • Other components: 6 months to 1 year, depending on the item.

This limited warranty covers defects in materials and workmanship under normal use. It does not cover misuse, accidents, modifications, normal wear and tear, or damage from improper maintenance. To claim warranty service, contact us with proof of purchase. We may send parts for repair, replace, or refund at our discretion.

Implied Warranties: EXCEPT WHERE PROHIBITED BY LAW, ALL IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU.

We do not void warranties for using third-party parts or services, unless such use directly causes the defect. This complies with the federal Magnuson-Moss Warranty Act.

9. Limitation of Liability and Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, EXCEPT AS STATED ABOVE. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS, INCLUDING LOSS OF PROFITS OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT IN QUESTION. SOME STATES DO NOT ALLOW LIMITATIONS ON INCIDENTAL DAMAGES, SO THIS MAY NOT APPLY TO YOU.

The Site may contain links to third-party sites; we are not responsible for their content or practices.

10. Disputes and Chargebacks

We encourage you to contact us first to resolve any issues with your order, such as billing errors or product concerns. Our team is committed to fair and prompt resolutions.

You have the right under federal law (e.g., Fair Credit Billing Act) to dispute charges with your payment provider. We will cooperate in good faith with any legitimate disputes but reserve the right to contest chargebacks we believe are unfounded. 

For disputes arising from these Terms, we encourage informal resolution. If unresolved, you agree to binding arbitration in Florida under the American Arbitration Association rules, except for small claims. No class actions are permitted. This provision is enforceable under the Federal Arbitration Act.

11. Privacy

Your privacy is important to us. Please review our separate Privacy Policy, which explains how we collect, use, and protect your information. By using the Site, you consent to our privacy practices.

12. Intellectual Property

All content on the Site, including text, images, and logos, is our property or licensed to us and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

13. Force Majeure

We are not liable for delays or failures due to events beyond our control, such as natural disasters, pandemics, or supply chain disruptions.

14. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full effect.

15. Contact Us

For questions about these Terms, contact us at:

Quick N Mobile Inc.

Please contact us for our physical mailing address. 

[Email: resolutions@quicknmobile.com]

[Phone: (888) 701-8799]

By using our Site or services, you acknowledge that you have read, understood, and agree to these Terms. Thank you for choosing Quick N Mobile!