Support

Support / Trouble Ticket System

If you are in need of service, have questions about an order or are missing accessories, please do the following:

SEND AN EMAIL TO RESOLUTIONS@QUICKNMOBILE.COM STATING YOUR ISSUE. IN ORDER TO RECEIVE A REPLY ALL MESSAGES MUST INCLUDE THE FOLLOWING INFORMATION OR YOU WILL NOT RECEIVE A REPLY:

  1. FIRST AND LAST NAME, EXACTLY AS IT APPEARS ON THE ORDER. 
  2. BEST PHONE NUMBER YOU CAN BE REACHED FOR A FOLLOW UP CALL. 
  3. IF THERE IS DAMAGE, A WRITTEN DESCRIPTION OF THE DAMAGE AND THREE (3) PICTURES OF THE DAMAGED AREA. 
  4. IF THERE IS A PERFORMANCE ISSUE OR MISSING ACCESSORIES, PLEASE BE SPECIFIC IN DESCRIBING THE ISSUE.  

TROUBLE TICKET MESSAGES THAT CONTAIN ALL THE REQUIRED INFORMATION ARE RESOLVED MORE RAPIDLY THAN ISSUES WE HAVE TO GATHER ADDITIONAL INFORMATION. PLEASE UNDERSTAND WE ARE HERE TO HELP, BUT WE ALSO RELY ON YOU TO HELP US GATHER THE INFORMATION WE REQUIRE, SO WE ARE ABLE TO EFFICIENTLY HELP YOU. THANK YOU!!!