Support

Quick N Mobile Support  – We Resolve Issues With Our Trouble Ticket System

Please Use The Form Below to Submit a Support Request for a Device

In order to provide warranty support or overwise, we need to gather some information. If this is a warranty request, the manufacturer requires all of the fields you see on the form below to be completed accurately. You can upload pictures or a video. Please understand the better you can  describe the issue, the quicker and more easily it will be resolved. Thank you!

Suport Request

Name(Required)
Phone(Required)
Address For Replacement Parts(Required)
Did you purchase this device from www.quicknmobile.com?(Required)
Drop files here or
Max. file size: 3 GB.

    To Request a Return (RMA Information)

    Please complete the form below if you are within the allocated time limit. If you need assistance completing the form, please send an email requesting additional time to resolutions@quicknmobile.com. We require pictures of the device so we can assess it’s condition in order to provide return information, if the device is returnable. Sometimes devices are damaged in shipping, so we require photo evidence in case that occurs. Please note, we only accept devices in brand new condition for return. Thank you!

    RMA Request

    Name as it appears on your order receipt:(Required)
    Phone(Required)
    Address Device was delivered to:(Required)
    Max. file size: 2 GB.
    Max. file size: 2 GB.
    Max. file size: 2 GB.
    Max. file size: 2 GB.
    Do you have the original box without additional writing and packaging material the device arrived in, in good condition?
    Max. file size: 2 GB.
    PLEASE ACKNOWLEDGE:(Required)
    I UNDERSTAND THAT ALL DEVICES MUST BE IN BRAND NEW CONDITION, WITHOUT DAMAGE OR BEING USED OUTDOORS IN ORDER TO BE CONSIDERED FOR RETURN. THE ITEM NEEDS TO BE SENT BACK IN THE ORIGINAL PACKAGING AND A RETURN REQUEST FORM MUST BE COMPLETED WITHIN 15 DAYS OF THE RECEIPT OF THE DEVICE YOU WISH TO RETURN. WE REQUIRE PICTURES TO APPROVE OR DENY RETURN REQUESTS AND TO BE USED AS EVIDENCE IF A CLAIM NEEDS TO BE FILED WITH THE SHIPPING COMPANY FOR ANY DAMAGES TO THE DEVICE WHILE IN TRANSIT FOR RETURN.

    PLEASE UNDERSTAND THAT SOME ISSUES REQUIRE 3RD PARTIES TO BECOME INVOLVED. THERE MAY BE OCCURRENCES OF LAPSE IN COMMUNICATION. IF WE HAVE NOT REPLIED TO YOUR TICKET IN 3 BUSINESS DAYS, PLEASE FOLLOW UP WITH A PHONE CALL TO 888-701-8799 OR AN ADDITIONAL EMAIL TO RESOLUTIONS@QUICKNMOBILE.COM